[Koha-bugs] [Bug 2830] New: Hold not removed when "trapped" item on hold shelf is checked out to a different patron in the holds queue

[bugzilla-daemon at pippin.metavore.com]

http://bugs.koha.org/cgi-bin/bugzilla/show_bug.cgi?id=2830

           Summary: Hold not removed when "trapped" item on hold shelf is
                    checked out to a different patron in the holds queue
           Product: Koha
           Version: rel_3_0
          Platform: All
        OS/Version: All
            Status: NEW
          Severity: major
          Priority: P3
         Component: Hold requests
        AssignedTo: galen.charlton at liblime.com
        ReportedBy: beverly.church at liblime.com
         QAContact: koha-bugs at lists.koha.org


Although it is not normal procedure, "trapped" items waiting on the hold are
sometimes checked out to a different patron in the holds queue. For example, a
"trapped" item is waiting on the hold shelf for Patron A. If this item is
checked out to Patron C who has hold priority #2, the hold for Patron C is not
removed from the holds queue. The hold for Patron C should be considered as
filled and removed from the holds queue.

Here are the steps for recreating this problem:
1. Place three holds on a title.
2. Check out an item to Patron A who has priority #1 so it is "trapped" for
Patron A. The hold status is "waiting".
3. Check out this "trapped" item to Patron C, who now has the #2 priority hold
in the holds queue.
4. Ignore the system message that the item is being held for Patron A and check
out the item to Patron C.
5. The hold for Patron A is re-inserted as priority #1 in the holds queue, but
the hold for Patron C is not removed from holds queue.




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