[Koha-bugs] [Bug 2655] Items waiting on the hold shelf display as "Available" in OPAC

[bugzilla-daemon at pippin.metavore.com]

http://bugs.koha.org/cgi-bin/bugzilla/show_bug.cgi?id=2655


adrea at moablibrary.org changed:

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                 CC|                            |adrea at moablibrary.org




------- Comment #3 from adrea at moablibrary.org  2009-02-18 06:42 -------
Our library is getting ready to go live with KOHA in March, and we would also
very much like to see this bug fixed asap.  As a public library we deal with a
large number of holds.  Patrons are going to find this bug confusing and staff
are going to find it extremely annoying.  In our opinion "available" should
only apply to materials which a patron can come into the library and check out.
Our current ILS displays holds on the hold shelf with the status "On Hold." If
there is a problem and staff need to locate an item, they can immediately tell
where to look.  Patrons looking at the OPAC at home or in the library know that
they can get in line for the material by placing their own hold.

Here is a summary of what happens when we place a hold.
Placed item on hold for patron...

OPAC search screen – shows Availability: Copies available: Moab Library Adult
Fiction Book [F BROOKS] (1),
OPAC details screen Status – Available
Staff Mod search screen- 1 item
1 available: 
•     Moab Library Adult Fiction Book [F BROOKS] (1)
Staff Mod details- On hold for Adrea Lund expected at Moab Library since
02/13/2009

Went to shelf – got item and checked it in...

OPAC – same as above for both views
Staff Mod search screen – same as above
Staff Mod details screen- Waiting for Adrea Lund at Moab Library since
02/13/2009

Thanks,  Adrea




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