[Koha-bugs] [Bug 2972] New: Include patron ID in bounce email alerts

[bugzilla-daemon at pippin.metavore.com]

http://bugs.koha.org/cgi-bin/bugzilla/show_bug.cgi?id=2972

           Summary: Include patron ID in bounce email alerts
           Product: Koha
           Version: rel_3_0
          Platform: PC
        OS/Version: All
            Status: NEW
          Severity: enhancement
          Priority: P3
         Component: System Administration
        AssignedTo: paul.poulain at free.fr
        ReportedBy: beverly.church at liblime.com
         QAContact: koha-bugs at lists.koha.org


The bounce alert sent to libraries doesn't provide any ID info about the actual
patron. The email address is often something completely unrelated to the
patron's actual name.

Currently the only way to find the patron record by their email address is to
create a guided report using a SQL statement.  Unfortunately, even a mid-sized
library might receive dozens of email bounces due to bad or changed patron
email addresses each day. Looking up each patron individually by an SQL guided
report isn't feasible.

If the bounce message contained a patron barcode in the subject line or body of
the message this would solve the problem.




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