[Koha-bugs] [Bug 3288] New: Transit prompt not immediately triggered after hold is canceled

[bugzilla-daemon at liblime.com]

http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=3288

           Summary: Transit prompt not immediately triggered after hold is
                    canceled
           Product: Koha
           Version: HEAD
          Platform: PC
        OS/Version: All
            Status: NEW
          Severity: normal
          Priority: P5
         Component: Circulation
        AssignedTo: galen.charlton at liblime.com
        ReportedBy: mcoalwell at nekls.org
   Estimated Hours: 0.0
 Change sponsored?: ---


Mickey says: Canceling the 'hold over' from waitingreserves.pl should trigger a
transit prompt, instructing the staff person to send the item on to the hold
library, if a hold exists on the item. This doesn't happen. Nothing happens
when the 'hold over' is canceled. A staff person, seeing the information
displayed in the ACTION column, would naturally assume that the item is to
return to its home library. So, regardless of whether a hold exists, the
'hold over' canceled item is being returned home. We have found that a hold
transit prompt will trigger if the canceled hold item is checked in after it
is canceled. But this is a two-step process that we have not trained any of
our libraries to perform. We are seeing lots of problems associated with
this, since many hold items are being sent back to their home locations,
instead of their next hold location

Galen says: The script does appear to have nascent but incomplete functionality
to
generate a transfer message.  I recommend filing a bug for this one.


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