[Koha-bugs] [Bug 2169] Paying only partial fines

[bugzilla-daemon at liblime.com]

http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=2169


Becky Bell <beckybell at waldolib.org> changed:

           What    |Removed                     |Added
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                 CC|                            |beckybell at waldolib.org




--- Comment #3 from Becky Bell <beckybell at waldolib.org>  2009-06-24 03:39:56 ---
When a partial payment is made using a manual credit, it's treated as an
unallocated credit that reduces the total amount due but it doesn't mark
overdue fines as paid up to the total amount paid. This creates a great deal of
confusion for circulation staff. After a manual credit is applied, the total
amount is decreased, but the account page still displays the original fine
amount as the balance. When a patron is ready to pay the fines, staff will view
the account screen and assume that the charges are correct. Even though the
balance is shown at the top of the page and is less than the sum of outstanding
fines, the staff will assume that the total of all the fines listed is that
amount. After all fines are marked paid, there will be an overpayment indicated
as a negative balance. 

WALDO library staff would also really appreciate this bug being fixed as soon
as possible.


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