[Koha-bugs] [Bug 3033] New: Holds "Waiting to be pulled" falsely implies that items are available

[bugzilla-daemon at pippin.metavore.com]

http://bugs.koha.org/cgi-bin/bugzilla/show_bug.cgi?id=3033

           Summary: Holds "Waiting to be pulled" falsely implies that items
                    are available
           Product: Koha
           Version: HEAD
          Platform: All
        OS/Version: All
            Status: NEW
          Severity: normal
          Priority: P3
         Component: OPAC
        AssignedTo: jmf at liblime.com
        ReportedBy: oleonard at myacpl.org
         QAContact: koha-bugs at lists.koha.org


Our patrons are confused by the language on opac-user.pl used to describe holds
which are pending. All pending holds, whether they are available or checked
out, display "Item waiting to be pulled." To our patrons that means that the
item is on the shelf and is waiting only for us to go to the shelf and retrieve
it.

"Waiting to be pulled" would be good language to use if the OPAC distinguished
between items which are available and items which are checked out. Otherwise a
more neutral "Pending" would be more appropriate.




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