[Koha-bugs] [Bug 4343] New: OPAC My Account - Users unable to See Loans/Reserves

[bugzilla-daemon at kohaorg.ec2.liblime.com]

http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=4343

           Summary: OPAC My Account - Users unable to See Loans/Reserves
           Product: Koha
           Version: 2.2.9
          Platform: All
        OS/Version: All
            Status: NEW
          Severity: major
          Priority: P4
         Component: OPAC
        AssignedTo: oleonard at myacpl.org
        ReportedBy: joel.r.harbottle at gmail.com
                CC: joel.r.harbottle at gmail.com
   Estimated Hours: 0.0
          Deadline: 2010-04-30
 Change sponsored?: ---


Created an attachment (id=1765)
 --> (http://bugs.koha.org/cgi-bin/bugzilla3/attachment.cgi?id=1765)
OPAC - MY ACCOUNT Screenshot

IT Environment:
Client Machines: PC/Mac (Internet Explorer 7, Mozilla Firefox 3, Apple Safari)
Koha Server: PC (running Windows XP Professional SP3)
Koha version: 2.2.9

---

Problem:

Whenever any user logs into the MY ACCOUNT function of the OPAC, they are
unable to see details of their loans. This is also the case for any hold
requests they have placed aswell. Koha will however list next to the current
loans area how items are checked out to this patron. You will notice this in
the screenshot attached.

Please see the screenshot from an example patron on our live system in the
attached MS Word document (.doc format).

The theme we use on our OPAC is 'npl' which is included in the Koha 2.2.9
install for Windows.

We also use the 'npl' theme for the staff client and have no problems in the
staff client, only the OPAC!

Please help.

Kindest Regards,

Joel Harbottle
Systems Support & Development
Library Services (North)


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