[Koha-bugs] [Bug 6771] New: Unable to refresh large number of patrons with import_borrowers.pl

[bugzilla-daemon at bugs.koha-community.org]

http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=6771

             Bug #: 6771
           Summary: Unable to refresh large number of patrons with
                    import_borrowers.pl
    Classification: Unclassified
 Change sponsored?: ---
           Product: Koha
           Version: unspecified
          Platform: All
        OS/Version: All
            Status: NEW
          Severity: normal
          Priority: P5
         Component: Tools
        AssignedTo: gmcharlt at gmail.com
        ReportedBy: chobbs at nhusd.k12.ca.us
         QAContact: koha-bugs at lists.koha-community.org


We've about 13,000 students that we want to refresh regularly from our student
information system. We've done so using import_borrowers.pl, but since
upgrading from 3.0 to a released 3.2 up through a very recent git build
(3.05.00.008) we've been unable to update our patrons using this tool. We
always get Apache's Gateway Timeout error after 10 minutes.

If we import only new patrons (the "Ignore this one, keep the existing one" is
selected), then the import succeeds even though the import file is still 13,000
records long. It's only when we choose the "Overwrite the existing one with
this" option that it stalls out. If I break it up into smaller chunks (~1000
student patrons) it works.

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