[Koha-bugs] [Bug 9721] Umbrella report for hold changes to meet special library needs

[bugzilla-daemon at bugs.koha-community.org]

http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=9721

--- Comment #5 from M. de Rooy <m.de.rooy at rijksmuseum.nl> ---
(In reply to M. de Rooy from comment #3)
> Created bug 9761 to realize goal 3.
This bug got pushed today. Just a note to give some more context:

In our special library external patrons can only use books in a reading or
study room. (Internal 'patrons' can use them in office.) To make sure that the
books external patrons need will be available, we encourage them to make a
reservation for a specific date. Most books must be collected from depot.
The books are collected one or two days ahead (we normally collect for the next
day and on Saturday for Sunday and Monday). By confirming the future hold, the
client receives a mail one or two days ahead that the books are waiting for
them. Within the number of days set by ReservesMaxPickUpDelay (currently 7),
the client may come and use the books with the guarantee that they are found
and available.

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