[Koha-bugs] [Bug 13152] New: Duplicate phone hold notices when using Talking Tech

[bugzilla-daemon at bugs.koha-community.org]

http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13152

            Bug ID: 13152
           Summary: Duplicate phone hold notices when using Talking Tech
 Change sponsored?: ---
           Product: Koha
           Version: unspecified
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Notices
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: kyle at bywatersolutions.com
        QA Contact: testopia at bugs.koha-community.org

If a library is using Talking Tech for phone notices, any waiting hold phone
notice will show up twice!

This is because Koha generates on at the time the hold is set to waiting, and
then the cronjob TalkingTech_itiva_outbound.pl generates it's own notice as
well. 

The former notice will always have a status of 'pending', as the
TalkingTech_itiva_inbound.pl script will update the notice the outbound script
created.

The solution is to prevent Koha from creating a phone notice for waiting holds
if TT is enabled, and let the cron script do it.

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