[Koha-bugs] [Bug 13153] New: Waiting hold checked in at different library doesn't re-route item to correct library

[bugzilla-daemon at bugs.koha-community.org]

http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13153

            Bug ID: 13153
           Summary: Waiting hold checked in at different library doesn't
                    re-route item to correct library
 Change sponsored?: ---
           Product: Koha
           Version: unspecified
          Hardware: All
                OS: All
            Status: NEW
          Severity: normal
          Priority: P5 - low
         Component: Hold requests
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: kyle at bywatersolutions.com
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com

It seems that if an item is triggered at a location as waiting for pickup, if
that item falls into the hands of another library by mistake, Koha doesn’t know
what to do with it.  It just records a local use.  It doesn’t try to transfer
home or to the library it should be waiting at.

Correct behavior should be that if it is scanned at another location other than
where the system thinks it is, it should trigger a transfer to where it should
be.

Right now, the only way to get the item back on course is to go to the holds
for that item and change the waiting to priority 1 again, and change any other
priorities back one level, if any, and then check the item in again.

To reproduce:
1) Place a hold on an item for a patron at LibraryA
2) Check the item in at LibraryA
3) Confirm the hold at LibraryA, the item is now a waiting hold
4) Set your logged in branch to LibraryB
5) Check the item in at LibraryB
6) Notice there is no request to transfer the item to LibraryA

I think what should probably happen is the hold status should go from Waiting
(W) to In Transit (T), and a transfer should be created.

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