[Koha-bugs] [Bug 13974] New: Unable to Receive KOHA Noifications via Email

[bugzilla-daemon at bugs.koha-community.org]

http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13974

            Bug ID: 13974
           Summary: Unable to Receive KOHA Noifications via Email
 Change sponsored?: ---
           Product: Koha
           Version: 3.14
          Hardware: All
                OS: All
            Status: NEW
          Severity: major
          Priority: P5 - low
         Component: Circulation
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: rizwan.ahmed at 1campusconsulting.com
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com

We are now unable to receive KOHA notifications via email such as in case of
Item Check In, Check Out, Hold, Renewal, Due Reminder etc. This was working
fine few weeks ago. We have also verified that the cron jobs are scheduled,
earlier we noticed that these jobs were not scheduled because of server restart
etc. 

When we go to "Notices" page it shows notification status is "Sent" but the
person do not receive any notification. 

Would you please let us know the possible reasons of these notifications
failures and which settings or steps we need to follow to fix this problem.
Appreciate your help in advance. Thanks

-- 
You are receiving this mail because:
You are the assignee for the bug.
You are watching all bug changes.