[Koha-bugs] [Bug 12556] SelfCheck machine starts the hold instantly with an email sent out

[bugzilla-daemon at bugs.koha-community.org]

http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=12556

Olli-Antti Kivilahti <olli-antti.kivilahti at jns.fi> changed:

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                 CC|                            |olli-antti.kivilahti at jns.fi

--- Comment #1 from Olli-Antti Kivilahti <olli-antti.kivilahti at jns.fi> ---
Hi!

We experimented by disabling the hold catching when checking in Items with the
SIP Server. This was because our borrowers would get the Reservation notice and
come looking for the Item while the Item was still being processed.

Then we started to get issues with Items (that had reservations) being in
Available-state between getting checked in with the SIP server and waiting for
the librarian to check them in using Koha.

We reverted back to the way things are, because we get less issues this way.
Our librarians know where to look for the reserved Item if on the rare occasion
a borrower is fast enough to intercept the hold before we place it to the self
pickup shelf.

However if the limbo-available-state between check-in can be fixed, (this might
be more trouble than it's worth) I guess this would make sense.

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