[Koha-bugs] [Bug 14628] Anonymization of circulation data prevents lost item refunds

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=14628

Owen Leonard <oleonard at myacpl.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
            Version|3.18                        |master
            Summary|anonymization of patron     |Anonymization of
                   |data ignores refund lost    |circulation data prevents
                   |                            |lost item refunds

--- Comment #2 from Owen Leonard <oleonard at myacpl.org> ---
I assume Nicole means this:

1. Patron loses and pays for an item. Item is marked lost and fee is charged.
2. Circulation history anonymizes the data about who had the item previously.
3. The patron finds and returns the item. Koha no longer knows who had the item
previously, so it can't refund them.

If I'm correct in interpreting this report, I don't think there is a solution
which both maintains patron privacy and allows them their refund. You have to
pick one or the other.

If so, the question for us is how to make that clear to the user.

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