[Koha-bugs] [Bug 17662] New: Patron can have more than one hold when records are merged

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Sat Nov 19 00:29:38 CET 2016


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=17662

            Bug ID: 17662
           Summary: Patron can have more than one hold when records are
                    merged
 Change sponsored?: ---
           Product: Koha
           Version: 3.22
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Cataloging
          Assignee: gmcharlt at gmail.com
          Reporter: cbrannon at cdalibrary.org
        QA Contact: testopia at bugs.koha-community.org
                CC: m.de.rooy at rijksmuseum.nl

We had a patron that placed a hold on two different records, one was an item
level hold, and the other was a first available hold.  These records were
merged, and the system held on to both holds!

I am not sure how you would go about preventing this from happening, except
maybe check if any kind of hold exists on both records with the same borrower
number and stop the merge so the staff member could go and remove one.  Or
perhaps it could show both holds and the staff member choses to delete either
or both holds.

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