[Koha-bugs] [Bug 17649] Create only one message per borrower and overdue level

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=17649

Christopher Brannon <cbrannon at cdalibrary.org> changed:

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--- Comment #5 from Christopher Brannon <cbrannon at cdalibrary.org> ---
Looking at the test plan, it seems like it would be odd for B2 to send out a
notice regarding B1 items.

1) What is the logic behind the notice coming from B2?
2) If there are multiple items overdue from multiple branches, should there be
an option for notices to come from a neutral branch or maybe the patron's home
branch?

If you are going to make the notices more efficient (which I think we should),
it might be a good place to introduce some new logic to the notices.  Perhaps
have the notice come from the patron's home branch, and have the items grouped
by item.homebranch with branch heading?  I don't think either of these would
take a lot to do, and would make this a cleaner outcome of reducing the number
of notices.

Just a thought.  The grouping is not absolutely necessary, but I do think a
single notice should come from the patron's branch, or it should be a
preference setting (overdueNoticeSender).

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