[Koha-bugs] [Bug 18501] New: Automatic refunds need protection from failure

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18501

            Bug ID: 18501
           Summary: Automatic refunds need protection from failure
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: major
          Priority: P5 - low
         Component: Circulation
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: cbrannon at cdalibrary.org
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com

I am told that the auto refund feature can fail if the status is edited in the
item edit screen.  There should be some protection in place to keep this from
failing so easily and quietly.

Possible solutions might be:
1) Prevent status from being edited if a fee has been charged for that item.
2) A warning and confirmation of action when the status is being edited and
there is a fee involved.
3) An authorized override for such a change.
4) A note in the patron account lines indicating status was change and an auto
refund will not be possible.
5) The ability to auto refund, even after the status has been altered.

I am marking this as a bug, because I cannot see how the current behavior could
be a desired function.  Failure is not an option.

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