[Koha-bugs] [Bug 18856] New: Cancel Waiting Hold in OPAC does not give useful message

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18856

            Bug ID: 18856
           Summary: Cancel Waiting Hold in OPAC does not give useful
                    message
 Change sponsored?: ---
           Product: Koha
           Version: 16.11
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: OPAC
          Assignee: oleonard at myacpl.org
          Reporter: fiona.borthwick at ptfs-europe.com
        QA Contact: testopia at bugs.koha-community.org

If a hold is 'waiting' for the patron to collect then the patron should be
prevented from cancelling the hold via their account in the opac.

If a patron tries to cancel the hold, Koha will give an 'are you sure' alert
and when you click Yes the page just refreshes and the hold remains.

Staff can cancel the hold from the staff interface but they can then action the
waiting hold.  

I think therefore that it is correct behaviour that a patron cannot cancel a
hold when it reaches waiting state via the opac but it would be useful to
either have a warning to prevent the cancellation or a useful message when they
attempt to do so.

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