[Koha-bugs] [Bug 4461] Context-sensitive report a problem screen

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=4461

Katrin Fischer <katrin.fischer at bsz-bw.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|Needs Signoff               |Failed QA

--- Comment #9 from Katrin Fischer <katrin.fischer at bsz-bw.de> ---
Really like the feature! Maybe we should add something like this to staff too?

Possible problems:
- Instead of tabs have a simple pull down to switch the recipient. At the
moment, if you have typed up your message and then change your mind about whom
to send it to, you have to start over as the text won't carry over from one tab
to the other.
- When submitting a problem report to the aministrator and there is no branch
email supplied, the 'success' message and the 'error' message will both show at
the same time after submitting. This might be confusing to the patron. Maybe we
could avoid that by showing the 'error' next to the submit button or if we
didn't have the tabs, not show the option to email the library at all, when
there is no email address set for the branch?
- There are some constraints with email sending if you are hosted and using the
provider's mail server. So a while ago we have added branchreplyto (branches)
and ReplyToDefault (system preference). It would be cool if you could check
those first and email there if they are set and then fall back to branchemal
and KohaAdminEmailAddress (like it's done for overdues etc.)
- If you are not logged in when clicking on 'report a bug' the problem will be
reported against the opac-reportproblem page.

Questions:
- I know that the feature can be hidden using the id (thx!), but maybe this
should also be a preference? 
- How will the table in the database be maintained? Is there a way to empty it
or plans to make it accessible from the GUI?

-- 
You are receiving this mail because:
You are the QA Contact for the bug.
You are watching all bug changes.