[Koha-bugs] [Bug 19288] New: Holds placed on a specific item after a next available hold will show varied results
bugzilla-daemon at bugs.koha-community.org
bugzilla-daemon at bugs.koha-community.org
Mon Sep 11 17:07:35 CEST 2017
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19288
Bug ID: 19288
Summary: Holds placed on a specific item after a next available
hold will show varied results
Change sponsored?: ---
Product: Koha
Version: 16.11
Hardware: All
OS: All
Status: NEW
Severity: minor
Priority: P5 - low
Component: Hold requests
Assignee: koha-bugs at lists.koha-community.org
Reporter: kelly at bywatersolutions.com
QA Contact: testopia at bugs.koha-community.org
CC: gmcharlt at gmail.com, kyle at bywatersolutions.com,
nick at bywatersolutions.com
When a hold is placed on an item as "next available" and then a hold is placed
on same item, but it is placed on a specific copy, Koha will show the specific
copy hold on the status screen of the item incorrectly and sometimes give the
hold to that specific copy before next available.
On 16.11.07
Steps:
1. Place a "next available" hold on an item with only one copy.
2. Place a "specific item" hold this same record.
3. Looking at the holds- they are in the correct order
4. Look at the status of the item in the holdings table you can see that the
hold for the "specific copy" is next- not the next available.
5. Check this item in and see which hold gets filled first.
6. Results vary on the process of who gets the hold when checking in this item
. Sometimes the specific item will get filled before the hold that was placed
as next available even though the "Next available" hold was placed first.
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