[Koha-bugs] [Bug 20077] Patroncards are printed blank

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=20077

Chris Nighswonger <cnighswonger at foundations.edu> changed:

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--- Comment #7 from Chris Nighswonger <cnighswonger at foundations.edu> ---
(In reply to Sven H. from comment #3)
> 
> 
> I have a similar problem.
> 
> When I try to print the patron cards, the
> /usr/share/koha/intranet/cgi-bin/patroncards/create-pdf.pl does not finish
> and runs with 100% CPU load.
> 
> In plack-error.log I find the following lines:
> Use of uninitialized value $batch_id in concatenation (.) or string at
> /usr/share/koha/intranet/cgi-bin/patroncards/create-pdf.pl line 68.
> Use of uninitialized value in multiplication (*) at
> /usr/share/koha/lib/C4/Patroncards/Patroncard.pm line 239.
> Use of uninitialized value in addition (+) at
> /usr/share/koha/lib/C4/Patroncards/Patroncard.pm line 256.
> Use of uninitialized value in multiplication (*) at
> /usr/share/koha/lib/C4/Patroncards/Patroncard.pm line 288.
> Use of uninitialized value in multiplication (*) at
> /usr/share/koha/lib/C4/Patroncards/Patroncard.pm line 239.
> Use of uninitialized value in addition (+) at
> /usr/share/koha/lib/C4/Patroncards/Patroncard.pm line 256.
> Use of uninitialized value in multiplication (*) at
> /usr/share/koha/lib/C4/Patroncards/Patroncard.pm line 288.
> Use of uninitialized value in multiplication (*) at
> /usr/share/koha/lib/C4/Patroncards/Patroncard.pm line 239.
> Use of uninitialized value in addition (+) at
> /usr/share/koha/lib/C4/Patroncards/Patroncard.pm line 256.
> 
> The problem first appeared in February 2018 after I started the Ubuntu
> updates. Unfortunately I don't remember what has been updated.
> 

snip

> 
> Unfortunately I am not able to print patron cards at the moment. It would be
> great if there was a solution for this soon.

I'm not sure what is going on in this particular instance, but taking the same
steps on my production system results in a PDF containing the expected cards
and nearly zero CPU usage.

Unless someone else can confirm the problem, I would look at something local.
Perhaps a Koha update did not apply well or some such, resulting in a script
not being updated.

Also, this appears to be a different problem than the one the OP reported. It
would be good to open a new bug for it.

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