[Koha-bugs] [Bug 20556] New: Marking ILL request as complete results in "Internal server error"

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=20556

            Bug ID: 20556
           Summary: Marking ILL request as complete results in "Internal
                    server error"
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: normal
          Priority: P5 - low
         Component: ILL
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: andrew.isherwood at ptfs-europe.com

Moving an ILL request through the workflow to the point of marking it complete
results in an error.

This bug manifests itself in different ways depending on whether the Koha
instance is running Plack or not. Upon marking a request as complete, Plack
installations see an "Internal server error" in the browser, whereas non-Plack
installations see no error and everything seems to work fine. In both cases,
however, the following error appears in the error log:

ill-requests.pl: Template process failed: file error - : not found at
/usr/share/koha/C4/Templates.pm line 122.: /usr/share/koha/ill/ill-requests.pl,
referer:
http://myserver.com/cgi-bin/koha/ill/ill-requests.pl?method=illview&illrequest_id=3

-- 
You are receiving this mail because:
You are watching all bug changes.
You are the assignee for the bug.