[Koha-bugs] [Bug 19171] Confusing message "no items available" when placing a hold in OPAC

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19171

--- Comment #3 from Katrin Fischer <katrin.fischer at bsz-bw.de> ---
Created attachment 74710
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https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=74710&action=edit
Bug 19171: Attempt to make "no holds possible" messages less confusing

At the moment, when no holds are possible, the OPAC reads something
like:

Sorry, none of these items can be placed on hold.
No items available.

This is confusing to the patrons, because the records have items,
but they are not showing. The record also may have available items,
they are just not permitted to place holds on them.

Changes:
- Only display the first message, when somoene tried unsuccessfully
  to place holds on multiple records.
- Change first message to: Sorry, none of these titles can be placed on hold.
- Change the second message to read:
  No items available to be placed on hold.
- Remove <strong> around Sorry for better translatability.

To test:
- Try to place a hold on single record, where no hold is possible.
- Try to place a hold on a single record, where a hold is possible.
- Try to place holds on multiple records where no hold is possible.
- Try to place holds on multiple records where at least one hold
  is possible.

  Verify the screen messages make sense in all cases.

https://bugs.koha-community.org/show_bug.cgi?id=14716

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