[Koha-bugs] [Bug 22017] New: Cannot start the web installer

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=22017

            Bug ID: 22017
           Summary: Cannot start the web installer
 Change sponsored?: ---
           Product: Koha
           Version: 18.11
          Hardware: HP
                OS: Linux
            Status: NEW
          Severity: blocker
          Priority: P5 - low
         Component: Installation and upgrade (web-based installer)
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: tanzeem at tutanota.com
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com
  Target Milestone: ---

Created attachment 83343
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=83343&action=edit
koha installation commands log

I am installing koha18  in debian 9
During the first time of installation
the install was successful though through the staff client only.

http://kohalib.cdc.org:8080 was used to start the web installer

I was referring 

https://wiki.koha-community.org/wiki/Debian for the installation process. 

which asks to use http://kohalib-intra.cdc.org but this doesnt work

and completed the installation using http://hostname.domain:8080

I got redirected to the login page without being asked for the library name 
and I couldn't login to Koha because of unavailability of default
username/password

Then I had to uninstall koha by referring to the steps in 

https://www.scribd.com/document/22452621/Koha-Uninstallation  

When I tried to do a reinstallation , now I cant even start my web-installer
in either of the ways in the first installation steps.

I have attached my /etc/koha/koha-sites.conf file and /etc/hosts file

When I try to use http://cdclib.cdc.org/ or http://cdclib.cdc.org:8080 I get
the default apache page only. But in the first installation step I could start
the web installer when I use the url http://kohalib.cdc.org:8080 

Content of my /etc/hosts file is as below
----------------------------------------content start
127.0.0.1       localhost
127.0.1.1       kohalib.cdc.org kohalib

192.168.1.10    cdclib.cdc.org
192.168.1.10    cdclib-intra.cdc.org

# The following lines are desirable for IPv6 capable hosts
::1     localhost ip6-localhost ip6-loopback
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
--------------------------------------file content end

Contents of my /etc/koha/koha-sites.conf 

----------------------------------------content start
# NOTE: for a complete list of valid options please read koha-create(8)

## Apache virtual hosts creation variables
#
# Please note that the URLs are built like this:
# OPAC:  http://<OPACPREFIX><INSTANCE NAME><OPACSUFFIX><DOMAIN>:<OPACPORT>
# STAFF: http://<INTRAPREFIX><INSTANCE NAME><INTRASUFFIX><DOMAIN>:<INTRAPORT>
DOMAIN=".cdc.org"
INTRAPORT="8080"
INTRAPREFIX=""
INTRASUFFIX="-intra"
OPACPORT="80"
OPACPREFIX=""
OPACSUFFIX=""

## Default data to be loaded
#
# DEFAULTSQL: filename
# Specify an SQL file with default data to load during instance creation
# The SQL file can be optionally compressed with gzip
# default: (empty)
DEFAULTSQL=""

## Zebra global configuration variables
#
# ZEBRA_MARC_FORMAT: 'marc21' | 'normarc' | 'unimarc'
# Specifies the MARC records format for indexing
# default: 'marc21'
ZEBRA_MARC_FORMAT="marc21"

# ZEBRA_LANGUAGE: 'cs' | 'en' | 'es' | 'fr' | 'gr' | 'nb' | 'ru' | 'uk'
# Primary language for Zebra indexing
# default: 'en'
ZEBRA_LANGUAGE="en"

## Memcached global configuration variables
#
# USE_MEMCACHED: 'yes' | 'no'
# Make the created instance use memcached. Can be altered later.
# default: 'yes'
USE_MEMCACHED="yes"

# MEMCACHED_SERVERS: comma separated list of memcached servers (ip:port)
# Specify a list of memcached servers for the Koha instance
# default: '127.0.0.1:11211'
MEMCACHED_SERVERS="127.0.0.1:11211"

# MEMCACHED_PREFIX:
# Specify a string to be used as prefix for defining the memcached namespace
# for the created instance.
# default: 'koha_'
MEMCACHED_PREFIX="koha_"

--------------------------------------file content end

The commands that I've used for the process is attached

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