[Koha-bugs] [Bug 20164] New: Suspend Waiting Hold in OPAC loophole

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=20164

            Bug ID: 20164
           Summary: Suspend Waiting Hold in OPAC loophole
 Change sponsored?: ---
           Product: Koha
           Version: 17.05
          Hardware: All
                OS: All
            Status: NEW
          Severity: minor
          Priority: P5 - low
         Component: OPAC
          Assignee: oleonard at myacpl.org
          Reporter: margaret at bywatersolutions.com
        QA Contact: testopia at bugs.koha-community.org

There is a loophole where after a hold has arrived and is placed on the hold
shelf (in Waiting status) patrons can still suspend the hold via the OPAC.
After a hold moves to Waiting status the suspend option is no longer available
from the Koha Staff Patron Holds window. 

To Replicate:
1) create a hold using either the OPAC or Staff Client
2) look at the OPAC and Staff Client and see the suspend button is visible
3) checkin an item to fill that hold via the staff client
4) look at the OPAC and Staff Client and see the suspend button is visible in
only the OPAC. Clicking on the button will suspend the hold even though it is
arrived and Waiting for pickup. 

This is related to Bug 18856 - Cancel Waiting Hold in OPAC does not give useful
message. Likewise there is no staff side messaging to indicate that a patron
has suspended a Waiting Hold.

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