[Koha-bugs] [Bug 20460] New: Staff can only change password through the change password button if patron hits failedloginattempts

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=20460

            Bug ID: 20460
           Summary: Staff can only change password through the change
                    password button if patron hits failedloginattempts
 Change sponsored?: ---
           Product: Koha
           Version: 17.11
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: OPAC
          Assignee: oleonard at myacpl.org
          Reporter: jzairo at bywatersolutions.com
        QA Contact: testopia at bugs.koha-community.org

If you use the system preference FailedLoginAttempts and a patron becomes
blocked after reaching x failed login attempts, the user is prompted to reset
their password. The system preference for OPACresetpassword must be turned on
to allow patron to reset their password.

If a patron experiences an issue resetting their password and needs staff
intervention, it would be helpful to make staff aware that the account has been
locked due to too many failed attempts on the patron’s detail page. 

Staff can click the change password button on circulation.pl or moremember.pl
to reset the password. However, if staff click the edit button on
circulation.pl or moremember.pl to reset the password, it does not change the
password for the patron. 

It would be helpful to prompt staff to use the Change Password link in the
staff UI and/or have the ability to update the password from the edit menu.

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