[Koha-bugs] [Bug 20493] New: SIP2 sending blank Title Identifier and Due date while Renew the books through Selfcheck

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=20493

            Bug ID: 20493
           Summary: SIP2 sending blank Title Identifier and Due date while
                    Renew the books through Selfcheck
 Change sponsored?: ---
           Product: Koha
           Version: 17.05
          Hardware: PC
                OS: Windows
            Status: NEW
          Severity: critical
          Priority: P5 - low
         Component: SIP2
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: aniltiwari86 at hotmail.com
        QA Contact: testopia at bugs.koha-community.org
                CC: colin.campbell at ptfs-europe.com

Created attachment 73418
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=73418&action=edit
SIP2 Logs

Hi,

When we are renewing the books through Selfcheck Unit, the SIP2 is not sending
the Item Identifier and Due Date, and because of this the Patrons are getting
Item not checked out message. can you please look in to this. 

Parsing: 300NUN20180326    142806AAPSPHPS170013|AB104059|AJ|AH|AOMAIN|AFItem
not checked out to SOUMITRA MIDYA|AY3AZE1C5
2018-03-26 14:27:44,123 INFO    [ 7] MessageFormatter - Parsed: [30] Renew
Response {ok = 0, renewal ok = False, magnetic media = null, desensitize =
False, transaction date = 2018-03-26 14:28:06, [AA] patron identifier =
#d587bf42, [AB] item identifier = "104059", [AJ] title identifier = "", [AH]
due date = "", [AO] institution id = "MAIN", [AF] screen message = "Item not
checked out to SOUMITRA MIDYA"}
2018-03-26 14:27:44,123 DEBUG   [ 7] SipCirculationProvider - Duration of
operation: 77 ms



SIP Logs attached for your reference.

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