[Koha-bugs] [Bug 21638] New: Allow reporting of holds cancelled by cancel_expired_holds.pl and ExpireReservesMaxPickUpDelay

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21638

            Bug ID: 21638
           Summary: Allow reporting of holds cancelled by
                    cancel_expired_holds.pl and
                    ExpireReservesMaxPickUpDelay
 Change sponsored?: ---
           Product: Koha
           Version: 18.05
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Hold requests
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: andrew at bywatersolutions.com
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com

When ExpireReservesMaxPickUpDelay is set to Allow, waiting holds are
automatically cancelled by cancel_expired_holds.pl. But, generally, libraries
still need to physically remove those items from their hold shelf and check
them in to guarantee there are not pending holds or transfers to be triggered.
A report to identify these items is imperfect and cannot definitively
distinguish a hold cancelled by the cron from a hold cancelled by an employee.

Bug 14134 established behavior that displays holds which *will* be cancelled by
the next run of the cron on the "holds over" tab in Holds Awaiting Pickup, but
doesn't allow staff to see which holds have already been cancelled.

It'd be great if the cron could email a list of cancelled holds.
Additionally, reporting would be improved by the introduction of a new value in
old_reserves.found for items cancelled by the cron (maybe E for expired).

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