[Koha-bugs] [Bug 21451] New: Lost Item Refund Fee should have more options

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21451

            Bug ID: 21451
           Summary: Lost Item Refund Fee should have more options
 Change sponsored?: ---
           Product: Koha
           Version: 17.11
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Circulation
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: kelly at bywatersolutions.com
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com

Given the recent changes with items with a Lost Status - with the introduction
of sys pref: MarkLostAsReturn which determines when/if  an item gets removed
from the patron's account.  It would be nice to have an option on whether a
Refund is given to the patron.  My thought would be that instead of YES/NO for
the Refund Lost Item fee - there could be a third option "Ask for
Confirmation". 

There are a lot of situations, where the circulation desk is just removing the
lost item off the patron's account however the library still wants the status
to stay as LOST.  Currently, this is not possible.  If the item does get
checked in with the Refund Lost Item fee set to YES, the patron gets the
refund.  However, there are times when the item just needs to be taken off the
account, but does not want the refund to be applied.

Looking at other bugs to do with lost items: 19508, 21421, 11723

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