[Koha-bugs] [Bug 12532] Redirect guarantee email to guarantor

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=12532

Liz Rea <wizzyrea at gmail.com> changed:

           What    |Removed                     |Added
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                 CC|                            |wizzyrea at gmail.com

--- Comment #70 from Liz Rea <wizzyrea at gmail.com> ---
Hi,

I like the idea of this, however I think from a usability standpoint the
guarantor should have an entry in the message queue so they can see all of the
notices the library has sent to them, including ones sent to the guarantee. As
it stands, the notices are on the guarantee's list, but the additional messages
generated aren't in the interface for the guarantor. This could be confusing
for users.

Would also like to raise the privacy concerns here, as the guarantee is not
notified that their library activity is potentially being closely monitored by
the guarantor. I'd like to see a note about that in the system preference,
something like "This system preference has the potential to breach the privacy
of guaranteed patrons to their guarantors." A note in the email "This message
was also sent to $guarantor." Kids, for example, might check out things from
the library that they don't want their parents to know about, and could lead to
some awkward conversations at the least, and guarantee abuse (or worse) at the
worst.

I think this is especially important as we try (or have recently gotten?) to
make it possible to make any patron able to have a guarantor.

Please have a think about these issues, I don't think I can sign this off as it
is.

Cheers,
Liz

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