[Koha-bugs] [Bug 22789] New: Establish Non-Priority Holds

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Fri Apr 26 21:42:18 CEST 2019


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=22789

            Bug ID: 22789
           Summary: Establish Non-Priority Holds
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Hold requests
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: joy at bywatersolutions.com
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com
  Target Milestone: ---

This development would allow holds to be placed so the hold wouldn't prevent
the current checkout from renewing the hold. 

The goal is a better customer service because certain library departments will
place holds to repair or replace a book when it is returned to the library (the
internal library need has no rush), they only want the catch the book on it's
return.  The library needs to allow the patron who has it out have the
flexibility to renew it on their account without a staff override.

This functionality would be specific to the staffside only. 
- Add a Checkbox on the hold form that stipulates that the hold being placed is
a 'non-priority' hold. 
- Add a field in the reserves tables to flag the hold as 'non-priority'. 
- The checkreserves module in Koha checks for this flag. If found, the hold
request is 'ignored' and item can be renewed.

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