[Koha-bugs] [Bug 23295] Automatically debar patrons if SMS or email notice fail

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23295

--- Comment #1 from Alex Buckley <alexbuckley at catalyst.net.nz> ---
Created attachment 91471
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=91471&action=edit
Bug 23295: Automatically restrict (debar) patrons when email/sms notices fail

When the 'RestrictPatronsWithFailedNotices' syspref is enabled then
patrons with email and sms notices which failed sending (have a
message_queue.status field of 'failed') have a restriction (debarment)
applied to them.

Test plan:
1. In the Koha staff client > Tools > Overdue notice/status triggers and
create the 'First' rule for all patron categories as:

Delay: 1
Letter: Overdue Notice
SMS: ticked

2. In the system preferences make sure you enter dummy data into the
SMSSendUsername, SMSSendPassword and EmailSMSSendDriverFromAddress
sysprefs

2. Find two non-debarred patrons and make sure they have invalid SMS numbers
set

3. Check one item out to each patron in step 2

4. Jump into the database and run the query:

UPDATE issues SET date_due=<2 days before current date> WHERE
borrowernumber=<borrower1>;

UPDATE issues SET date_due=<2 days before current date> WHERE
borrowernumber=<borrower2>;

5. Go to  misc/cronjobs directory and enter the Koha shell:

sudo koha-shell <instancename>

6. Run: ./overdue_notices.pl

7. Exit the shell and jump back into the database and run the query:

SELECT message_transport_type, status FROM message_queue WHERE
borrowernumber=<borrower1> OR borrowernumber=<borrower2>;

8. Confirm both new notice records have the message_transport_type is 'sms' and
the status of 'pending'

9. Exit the database and re-enter the Koha shell and run the command:
./process_message_queue.pl

10. Jump back into the database re-run the query from step 7 and confirm
the status is 'failed' for both

11. Also run the query:
SELECT * FROM borrower_debarments WHERE borrowernumber=<borrower1> OR
borrowernumber=<borrower2>;

Notice there is no added debarment to these two patrons

12. Apply patch, restart memcached and plack. In the
installer/data/mysql directory enter the Koha shell and run the command:
./update_database.pl

13. In the Administration > Global System Preferences interface of the
staff client notice there is a new system (set to "Don't" by default)
named 'RestrictPatronsWithFailedNotices'.

Enable it (i.e. select 'Do')

14. Create a new file in the /etc/cron.daily directory named koha-custom and
add the following line to it:

koha-foreach --chdir --enabled
/usr/share/koha/bin/cronjobs/restrict_patrons_with_failed_notices.pl

15. In the  misc/cronjobs directory enter the Koha shell and run the command:
./restrict_patrons_with_failed_notices.pl

16. The script should output text saying: There are borrowers with
failed SMS or email notices

However because you haven't given the script the argument -c it won't
apply debarments (restrictions) to any of the patrons with the failed
SMS or email notices.

16. Query the borrower_debarments table:

SELECT * FROM borrower_debarments WHERE borrowernumber=<borrower1> OR
borrowernumber=<borrower2>;

Notice they still have no restriction

17. Now in the Koha shell run the command:
./restrict_patrons_with_failed_notices.pl -c

18. Notice the script outputs the text:
There are borrowers with failed SMS or email notices
Applying restriction to patron <borrowernumber>: <borrower firstname>
<borrower surname>;

19. Repeat step 16 and notice both patrons now have 1 restriction each
with the borrower_debarments.type=SUSPENSION and comment=SMSnumber
invalid and expiration=NULL

20. Query the borrowers table:
SELECT debarred, debarredcomment FROM borrowers WHERE
borrowernumber=<borrower1> OR borrowernumber=<borrower2>;

21. Notice the values are:
debarred= 9999-12-31
debarredcomment= SMS number invalid

22. Repeat step 17 and notice the script outputs:
There are borrowers with failed SMS or email notices

Patron <borrowernumber>: <borrower firstname> <borrower surname> is currently
restricted due to having an invalid SMS number. No new restriction applied"

23. Repeat step 16 and notice no new debarment has been added to those
borrowers as they have already been restricted from having a failed SMS
notice.

24. In the Koha home directory run the command:
prove t/db_dependent/Koha/Notices.t

This unit test contains the tests for the new subroutines added to
Koha/Notice/Message.pm which are restrict_patron_when_notice_fails() and
get_failed_notices()

25. All tests should pass

26. Sign off

Sponsored-By: Brimbank Library, Australia

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