[Koha-bugs] [Bug 19014] Patrons should not get a on_reserve notification if the due date is far into the future

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Wed Mar 27 13:48:15 CET 2019


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19014

--- Comment #32 from Ray Delahunty <r.delahunty at arts.ac.uk> ---
(In reply to Andrew from comment #26)

Are we focussing too much on manipulating when the auto-renewal takes place as
being the driver of limiting how many people receive renewal-failure emails? I
think we need a better driver. Auto-renewing an item earlier than the moment it
is due back penalises other users who may want the item. If it has already
auto-renewed (early) and they place a reservation / hold on it, they will have
to wait longer for it. That is why we have opted for the (admittedly harsh)
situation where we only warn users that items have failed auto-renewal when
they are overdue. (We use a No Renewal Before value set to zero, but we do use
a long grace period.)

We have multiple copies of the same item (with various loan periods) out on
loan. If a reservation is placed we want to send renewal-failure notification
only to users whose copy is due “soon”, and not to people who have, say, just
taken a long-term loan copy out. Native Koha auto-renewal functionality
currently sees every holder of the item emailed.  But the first copy returned
satisfies the reservation. Why pester everyone- we want to better target the
email.

In comment 26 Andrew mentions what I think could be the ideal solution- a No
Notice Before parameter. Rather than this being a system preference I see it
better as an additional column in the Circulation & Fine rules. This would be
configurable line by line (user category / item type) and allow the Koha
library to email as many or as few current holders of the non-renewed items as
they wished.  Libraries that wanted to be more lenient that us could increase
the No Renewal Before to 1, 2, or 3, say, but it would be the wise choice of a
No Notice Before value that would be the best driver in targeting users whose
items are likely to fulfil the reservation / hold.

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