[Koha-bugs] [Bug 22818] ILL should be able to send notices

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=22818

Andrew Isherwood <andrew.isherwood at ptfs-europe.com> changed:

           What    |Removed                     |Added
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             Status|ASSIGNED                    |Needs Signoff

--- Comment #6 from Andrew Isherwood <andrew.isherwood at ptfs-europe.com> ---
- Apply patch
- Update database and schema

- Create a report using the following SQL in order to verify that notices are
being generated:
SELECT borrowernumber, subject, content, message_transport_type, to_address,
from_address FROM message_queue WHERE letter_code LIKE 'ILL%' ORDER BY
message_id DESC

- Create one or more "partners". These are patrons that belong to a patron
category that has a code that matches the <partner_code> value in your
koha-conf.xml (default is ILLLIBS). Patrons in this category must have a
primary email defined. Patrons defined in this way are offered as request
partners within the ILL interface.

SYSTEM PREFERENCES AND BRANCH CONFIG
- In the staff interface, go to Tools > Notices & Slips
=> TEST: Observe that there are 5 new notices defined for the "Interlibrary
loans" module
- Go to "Koha administration" > "Libraries"
- Choose a library and "Edit" it
=> TEST: Observe there is a new "ILL staff email" field
- Enter an email address in the "ILL staff email" field and save the branch
- Go to "Koha administration" > search for the "ILLDefaultStaffEmail" syspref
=> TEST: Observe the new syspref exists
- Enter an email address in this syspref and then save it
- Go to "Koha administration" > search for the "ILLSendStaffNotices" syspref
=> TEST: Observe the new syspref exists
- Enter the names of the two staff notices in this syspref as
"ILL_REQUEST_CANCEL|ILL_REQUEST_MODIFIED" and save the syspref

PATRON MESSAGING PREFERENCES
- Go to a patron's messaging preferences
=> TEST: Observe that two new messaging preferences exist, "Interlibrary loan
ready" & "Interlibrary loan unavailable"
- Select email and/or SMS for each of these notices

SENDING PATRON NOTICES FROM ILL REQUEST
- In the staff interface, go to "ILL requests"
- Create an ILL request using the FreeForm backend (for the user you just
modified the messaging preferences for), select the branch that you previously
added the "ILL staff email" address to
- Go to the "Manage ILL request" screen for the newly created request
=> TEST: Observe that there is a new "Send notice to patron" dropdown in the
button bar which offers two notices to send
- Select a notice to be sent
=> TEST: Observe that a message reporting the successful queueing of the notice
is displayed
- Click on the "ILL request log" for the request
=> TEST: Observe that a log entry "Patron notice sent:" was added to the log
- Run the report created earlier
=> TEST: Observe that a notice was created for all sending methods selected in
the patron's messaging preferences
=> TEST: Observe that the borrowernumber column of the notice is populated

SENDING REQUEST TO PARTNERS
- Go to the "Manage ILL request" screen for a request
- Choose "Place request with partners"
=> TEST: Observe that the text defined in the ILL_PARTNER_REQ notice is
displayed and can be modified
- Select one or more partners that were defined earlier, then click "Send
email"
=> TEST: Observe that the request's status has changed to "Requested from
partners"
- Run the report created earlier
=> TEST: Observe that a notice was created for each selected partner
=> TEST: Observe that the to_address column matches the primary email address
for the partner
=> TEST: Observe that the from_address matches the previously defined "ILL
staff email" for the request's branch

PATRON GENERATED NOTICES
- As a patron with ILL requests, go to the "your interlibrary loan requests"
page in the OPAC
- View a request
- Add some text to the notes field and save
- Run the report created earlier
=> TEST: Observe that a notice was created for the modification
=> TEST: Observe that the to_address matches the previously defined "ILL staff
email" for the request's branch
=> TEST: Observe that the from_address matches the previously defined "ILL
staff email" for the request's branch
- As a patron with ILL requests, go to the "your interlibrary loan requests"
page in the OPAC
- View a request
- Choose "Request cancellation"
- Run the report created earlier
=> TEST: Observe that a notice was created for the modification
=> TEST: Observe that the to_address matches the previously defined "ILL staff
email" for the request's branch
=> TEST: Observe that the from_address matches the previously defined "ILL
staff email" for the request's branch

There is a fallback hierarchy for the address to which staff notices are sent:

Branch ILL staff email > ILLDefaultStaffEmail > General branch email > Koha
admin email

Please test that this hierarchy is adhered to by undefining one or more of
these options.

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