[Koha-bugs] [Bug 23979] New: "Account is locked" message on moremember.pl should be displayed on the "Check out" tab in addition to the "Details" tab

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23979

            Bug ID: 23979
           Summary: "Account is locked" message on moremember.pl should be
                    displayed on the "Check out" tab in addition to the
                    "Details" tab
 Change sponsored?: ---
           Product: Koha
           Version: 19.05
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Circulation
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: george at nekls.org
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com

Bug 21311 removes the "This account has been locked!" message from the OPAC
when a patron account has been locked because someone has attempted to log into
that account with an incorrect password more than the number of times specified
by the system preference FailedLoginAttempts.  This means that a patron may not
know that their account has been locked if someone other than themselves has
attempted to hack their account.

Bug 21312 adds an "Account is locked" message on the patron's "Details" tab
when a patron has locked their account by logging in with an incorrect password
more than the number of times specified by the system preference
FailedLoginAttempts.

Most public library staff access a patron's account through the "Check out"
tool which takes them directly to the "Check out" tab on the patron's account
rather than the "Details" tab.  The "Check out" tool is, after all, the default
action of the header_search input box on the Koha home page.

Having the "Account is locked" message only on the "Details" tab means that
when a patron comes into the library and says "I don't understand why I can't
get into my account" when staff look up the patron's account through "Check
out", as they normally do, they have to take the extra step of switching to the
"Details" tab to find out that the "Account is locked."

The "Account is locked" message on moremember.pl should be displayed on the
"Check out" tab in addition to the "Details" tab.

George

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