[Koha-bugs] [Bug 17359] Patron import results use wrong encoding

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=17359

--- Comment #16 from Katrin Fischer <katrin.fischer at bsz-bw.de> ---
I downloaded Anke's sample file, but my editor (Geany) and LibreOffice both
recognize it as "Western ISO-8859-1". So I think something might have gone
wrong with encoding conversion, hoping Bugzilla is not to blame here. 

Could you please try this: 

- Open the file in Notepad++
- Check the setting it displays under 'Encoding'
- If it displays as something other than ANSI, change it to ANSI
- Use Encoding > Convert to UTF-8 (without BOM) in the lower half of the menu
- Verify if your Umlauts look correct and that the encoding setting displays
right as UTF-8
- Save

I could only check the menu options in the Notepad++ Linux version, so they
might be named slightly different in the German/Windows version.

Caroline's file behaves well and displays as UTF-8 in all my programs.

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