[Koha-bugs] [Bug 23619] New: Serials title level opac display - show all issues even those not received

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23619

            Bug ID: 23619
           Summary: Serials title level opac display - show all issues
                    even those not received
 Change sponsored?: ---
           Product: Koha
           Version: 18.11
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Serials
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: niamh.walker-headon at it-tallaght.ie
        QA Contact: testopia at bugs.koha-community.org
                CC: colin.campbell at ptfs-europe.com

The Serials Opac display is incomplete. It should show all issues, even non
deliveries so patrons can identify unavailability. 

Show all serial issues regardless of status display in the opac. 
By this I mean for example: the record for ET Electrical Times in KOHA serials.
https://librarystaff.it-tallaght.ie/cgi-bin/koha/serials/serials-collection.pl?subscriptionid=35 

Please note that an issue that is marked claimed or not issued does not show on
the OPAC.
https://librarysearch.it-tallaght.ie/cgi-bin/koha/opac-detail.pl?biblionumber=25354&query_desc=kw%2Cwrdl%3A%20Electrical%20times 

Only arrived issues show. 

Users don’t know what happened to missing issues. It would it be useful for
them to know, especially re issues, claimed, damaged or cancelled. 

We are running into queries about the issues that do not display. At least if
they showed it would give an indication that the physical copy is not in the
library. This change will enable no serials staff to deal with the queries that
we get in relation to why particular issues cannot be located and provides
information to the patron so they can decide whether to locate the article by
other means.

It is creating additional unnecessary queries to staff, and confusion for the
patron.

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