[Koha-bugs] [Bug 23622] New: Add the ability to edit suspensions like fines would be edited.

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23622

            Bug ID: 23622
           Summary: Add the ability to edit suspensions like fines would
                    be edited.
 Change sponsored?: ---
           Product: Koha
           Version: 18.11
          Hardware: All
                OS: All
            Status: NEW
          Severity: new feature
          Priority: P5 - low
         Component: Circulation
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: niamh.walker-headon at it-tallaght.ie
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com

We want to be able to edit suspensions and see the suspension history of a
patron on their circulation record, just as a fine and other charges would be
in a library that charges fines.  

We want to be able to edit a suspension, to change the expiry date on it, to
extend it, to waive it, or to mark it complete. In addition we need to be able
to input a staff note as to the reason why this happened. This should be on the
account tab on the Fines link from the lefthand navigation menu. The last thing
we want any staff member to do is delete a suspension, as that gives a false
report on the patron re returning materials to the library. 


At the moment we can only delete a suspension, but we may want to shorten it.
If we delete it there is nowhere to record the reason why that is associated
with the suspension. 


At the moment the suspension either remains or can be removed completely but
often situations might arise where some compromise is required depending on
circumstances.  The ability to edit suspensions allows for greater flexibility
in dealing with patron suspensions.  

Messy patron records result. Without the ability to edit it can mean greater
difficulty in dealing with issues in relation to suspensions which in turn
impacts on staff time and customer service and satisfaction.

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