[Koha-bugs] [Bug 23690] New: During checkout, window hangs with a pop up "Loading...you may continue scanning." This message, whilst confounding, impedes staff from accessing other aspects of the patron record. Our work around has been to advise staff to print check-out slip.

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23690

            Bug ID: 23690
           Summary: During checkout, window hangs with a pop up
                    "Loading...you may continue scanning." This message,
                    whilst confounding, impedes staff from accessing other
                    aspects of the patron record.  Our work around has
                    been to  advise staff to print check-out slip.
 Change sponsored?: ---
           Product: Koha
           Version: 18.11
          Hardware: All
                OS: All
            Status: NEW
          Severity: major
          Priority: P5 - low
         Component: Patrons
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: julie.kent at huntsvillelibrary.ca
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com

Created attachment 93208
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=93208&action=edit
screen shot of pop-up message "Loading...you can continue scanning."

This message, whilst confounding, impedes staff from accessing other aspects of
the patron record.  Our work-around has been to  advise staff to print
check-out slip. Patrons with email do received an confirmation of checked out
items.

However, if this is a system preference that can be removed without
compromising the integrity of the patron record nor check out process, I would
like to know and to know how to change the system preference. 

Please, help!

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