[Koha-bugs] [Bug 25088] New: The tool to bulk edit due dates proxy error times out with large data sets

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25088

            Bug ID: 25088
           Summary: The tool to bulk edit due dates proxy error times out
                    with large data sets
 Change sponsored?: ---
           Product: Koha
           Version: 19.05
          Hardware: All
                OS: All
            Status: NEW
          Severity: normal
          Priority: P5 - low
         Component: Tools
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: margaret at bywatersolutions.com
        QA Contact: testopia at bugs.koha-community.org

The libraries we support are really appreciative of the new Bug 24846 - "Add a
tool to bulk edit due dates", but if a library has 20,000, 30,000, 50,000
issues that they need to use the tool on the user will encounter a proxy error
and the page will time out. We've tested this problem trying to even load the
second page that shows you a preview of the record to be updated if pushing
forward the due date by a number of days is the chosen option. We've gotten the
page to load with a hard due date chosen; it squeaked under the apache time out
at 8 minutes 46 seconds to load. 

It would be great if the tool had a better way of handling large batches of
data to be updated, because the current errors aren't inspiring much
confidence. Libraries can break their batches into smaller groups, to a point,
but we're finding that it's still easier for them to have the support team do a
bulk due date update for them. 

I know other tools encounter this issue with large datasets, but at this point
we don't have an approximate number of issues that is it 'safe' to update at
one time. And if they've got 10,000 items at a branch, all checked out by the
same category, they might not be able to make that grouping small enough to get
the tool to work.

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