[Koha-bugs] [Bug 25264] New: Add ability to process phone notifications without Talking Tech

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Thu Apr 23 13:40:35 CEST 2020


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25264

            Bug ID: 25264
           Summary: Add ability to process phone notifications without
                    Talking Tech
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Architecture, internals, and plumbing
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: kyle at bywatersolutions.com
        QA Contact: testopia at bugs.koha-community.org

We have a partner that would like to use Twilio for phone notifications. The
problem is that our phone notifications are Talking Tech-centric, and the way
our TT is engineered is odd to say the least. We specifically don't create the
notices in Koha, but have TT create them instead.

I think it would be good to have a system preference that allows phone notices
to act in a 'normal' manner so to speak much like email and sms notices. Future
outbound calling systems could then just be plugins that handle phone notices
while Koha handles email and sms.

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