[Koha-bugs] [Bug 26304] New: Better failure message when patrons can't log into the Opac due to self check permissions

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Thu Aug 27 00:29:04 CEST 2020


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26304

            Bug ID: 26304
           Summary: Better failure message when patrons can't log into the
                    Opac due to self check permissions
 Change sponsored?: ---
           Product: Koha
           Version: unspecified
          Hardware: All
                OS: All
            Status: NEW
          Severity: trivial
          Priority: P5 - low
         Component: Self checkout
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: margaret at bywatersolutions.com
        QA Contact: testopia at bugs.koha-community.org

If a staff member is assigned self check permissions and tries to log into the
Opac it fails. This is just fine and the permission says so on the label when
it is expanded. However we really really should fix the Failure message on the
Opac to reflect what the real reason why the patron cannot log in. In Koha
19.11 it says:

"You entered an incorrect username or password. Please try again! But note that
passwords are case sensitive. Please contact a library staff member if you
continue to have problems."

When in reality it should say:

"Your Self Checkout permission prevents the you from using any other OPAC
functionality." 

This is a bug because (a) the patron's username and password is just fine so
we're giving them the wrong error message and (b) every quarter or so I get a
support ticket with this issue and that is just enough time to completely
forget about the permissions pitfall. Evidently that note on the permission is
insufficient warning to staff member themselves or the staff admin doling out
permissions.

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