[Koha-bugs] [Bug 26304] New: Better failure message when patrons can't log into the Opac due to self check permissions
bugzilla-daemon at bugs.koha-community.org
bugzilla-daemon at bugs.koha-community.org
Thu Aug 27 00:29:04 CEST 2020
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26304
Bug ID: 26304
Summary: Better failure message when patrons can't log into the
Opac due to self check permissions
Change sponsored?: ---
Product: Koha
Version: unspecified
Hardware: All
OS: All
Status: NEW
Severity: trivial
Priority: P5 - low
Component: Self checkout
Assignee: koha-bugs at lists.koha-community.org
Reporter: margaret at bywatersolutions.com
QA Contact: testopia at bugs.koha-community.org
If a staff member is assigned self check permissions and tries to log into the
Opac it fails. This is just fine and the permission says so on the label when
it is expanded. However we really really should fix the Failure message on the
Opac to reflect what the real reason why the patron cannot log in. In Koha
19.11 it says:
"You entered an incorrect username or password. Please try again! But note that
passwords are case sensitive. Please contact a library staff member if you
continue to have problems."
When in reality it should say:
"Your Self Checkout permission prevents the you from using any other OPAC
functionality."
This is a bug because (a) the patron's username and password is just fine so
we're giving them the wrong error message and (b) every quarter or so I get a
support ticket with this issue and that is just enough time to completely
forget about the permissions pitfall. Evidently that note on the permission is
insufficient warning to staff member themselves or the staff admin doling out
permissions.
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