[Koha-bugs] [Bug 24203] overduerules.pl does not work with bug 20436

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24203

--- Comment #7 from Andrew Fuerste-Henry <andrew at bywatersolutions.com> ---
Hi y'all. The long overdue cronjob and the overdue notice system are two
fundamentally disconnected things in Koha. However, it's been standard practice
with ByWater partners to use the third overdue notice to alert patrons to the
replacement charge generated by the long overdue cron. That already presented
some issues based on holidays. As Christopher points out, Bug 20436 moves the
potential behavior of the long overdue cron further away from the rather
inflexible behavior of the overdue notices.

If we want to maintain our practice of using the third overdue notice to alert
patrons to the charges generated by the long overdue cronjob, then we need to
do some work to make the two processes able to line up better. That would mean
teaching the overdues to differ by item type and also teaching the long overdue
cron to skip holidays (again, bug 18064.

However, the new patron_emailer cron cron could be used to send a notice about
items impacted by the long overdue cron without involving the overdues process
at all. I'd suggest that approach at least as a short term answer (if not as an
alternative to this bug entirely).

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