[Koha-bugs] [Bug 24598] New: Hold not reset properly if checked out to another patron

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Wed Feb 5 21:01:30 CET 2020


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24598

            Bug ID: 24598
           Summary: Hold not reset properly if checked out to another
                    patron
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: major
          Priority: P5 - low
         Component: Hold requests
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: cbrannon at cdalibrary.org
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com

When an item that has triggered a hold is in transit to a library, if the item
is accidently shelved instead of scanned at the pickup library, and then
checked out to another patron, the holds shows the item still in transit in the
status, but says that it is waiting at the library, and the since date has
vanished!

To replicate:
1) Place an item on hold at Library A for Patron 1 at Library B.
2) Check in the item at Library A to trigger the hold transfer.
3) At Library B, check out the item to Patron 2 (click Yes).

* Note that the hold still show in transit in the status.
* Note that the Pickup library shows the item is waiting.
* Note that the since date in the Pickup library is blank.

What needs to happen:
If an item is intercepted and checked out to a patron while in transit:
* The transfer needs to be cancelled.
* The hold needs to revert back to the top of the queue.

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