[Koha-bugs] [Bug 24659] New: Improve Patron Notice Status options to be more clear to staff

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24659

            Bug ID: 24659
           Summary: Improve Patron Notice Status options to be more clear
                    to staff
 Change sponsored?: ---
           Product: Koha
           Version: 19.05
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Patrons
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: margaret at bywatersolutions.com
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com

When patron messaging preferences are selected not to send courtesy notices,
and there is no email for them to be sent to, Koha generates a notice and marks
it as failed. 

The case I'm specifically looking at involves Auto Renewal notices. These
“failures” are visible in the Patron Notices Log and then general circulation
staff sees “failed” and gets confused.

Staff education is important, but we can make things easier for our users by
clarifying these types of messages. Either we could skip making them, as
determined the Patron messaging preferences, to find a better status term for
these types of messages. 

"Not applicable"
"Unsent"
"Not required"
"No emails selected"

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