[Koha-bugs] [Bug 15504] Track Patron's Last Activity

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15504

--- Comment #9 from Agnes Rivers-Moore <arm at hanover.ca> ---
Summary so far - 
A timestamp, updated by checkout / renew / return / SIP2 / OPAC login. (Nicole)
The type of activity needs to be indicated as well as the timestamp.
(Christopher)
SIP2 activity needs to be tracked. (Martha)
Noted "Lastseen" seems to capture OPAC login and authenticated by SIP. This
would be the "updated" timestamp displayed in the patron summary.

My thoughts -
It would help to know more about how people want to use this timestamp. Is it
for reports (inactive patrons for weeding, or activity for statistics), or to
be visible to staff in the patron record, like the "Updated" timestamp? 
We would need clearer labels - "updated" implies but does not actually indicate
when the borrower record was renewed or edited.

Checkout / renew / return (whether through intranet, OPAC or SIP) are one kind
of activity, and are captured already in circulation history. OPAC login and
SIP (e.g. for authentication of outside systems like Overdrive) are another,
and they are also already captured somewhere but not clear to staff. Should
they be handled separately or feed into a single last activity date?

I would also like a way to update that activity timestamp without checking out.
Something like the "statistical borrower" but a "statistical item" that could
be scanned to record library activity not connected to Koha. For example,
people who use computers or sign up for programmes. Maybe there is one I have
missed.

I agree with Martha that tracking SIP2 connections is important, and perhaps
should be addressed in more detail. We use it for self-checkout, computer
booking (in-library activities) and authentication for accessing Overdrive,
RBDigital (external resources).

Some label suggestions - last-login (OPAC or self-checkout), updated (patron
details changed through OPAC or Intranet), last-activity (activity from any
channel including SIP), remote-use (outside resource SIP connections and OPAC
login). 
Just suggestions, for wider discussion.

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