[Koha-bugs] [Bug 24474] New: Lost items that are checked out are always returned

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24474

            Bug ID: 24474
           Summary: Lost items that are checked out are always returned
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: major
          Priority: P5 - low
         Component: Circulation
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: aleisha at catalyst.net.nz
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com

This was a bug introduced by Bug 22982.

"Hey all, this patch is causing problems for some of our libraries because it's
been assumed that lost items with no attached charge should automatically be
returned. 

This is not always the desired behaviour - we have one case where the library
wants to keep lost items on a patron's record, and another case where a checked
out lost item will be renewed, but the amount outstanding is zero, so the item
gets returned.

These are edge cases, but the assumptions in this patch do not consider them,
and are causing problems. Is there a workaround? Or perhaps a better way of
doing this patch that can allow for the cases of 'renewing a lost item' or
'wanting to keep a lost item on the checkouts record'? A solution that avoids
doing circulation actions in the accounts modules as this patch does would be
ideal."

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