[Koha-bugs] [Bug 25947] New: Improve locked account message

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25947

            Bug ID: 25947
           Summary: Improve locked account message
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Patrons
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: caroline.cyr-la-rose at inlibro.com
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com

Created attachment 106643
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https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=106643&action=edit
Warning messages in the patron details

When using FailedLoginAttempts, a patron's account is blocked after X many
failed login attempts on the OPAC. When that happens, a message 'Account has
been locked.' appears on the patron account details page.

This message does not indicate why or how it was blocked.

I suggest we change it to 'Account has been locked due to too many failed login
attempts'.

Furthermore, the font is dark red whereas the font for other warnings (such as
wrong category or unpaid fines) is bright red and bold.

To test:
1. Change FailedLoginAttempts to a small number, like 2
2. Go to a patron's account and copy their username (while you're there, change
the password and add some fines, too)
3. In the OPAC, try to log in with the username and a wrong password several
times
4. Go back to the patron's account in the staff interface
5. Note that there is no indication as to why the patron's account is locked
and that the font color and weight does not match the other warnings.

Also, there is no button to change the password next to the warning. When a
patron has unpaid fines or is in the wrong category, there is a button to
either pay/writeoff the fines or change the category next to the warning. I
would add a button that says 'Change password' next to the locked account
warning. This might be outside the scope of this bug, but I think it would
improve usability.

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