[Koha-bugs] [Bug 26105] New: Incorrect hold status shown if hold is ignored after transfer to pickup location
bugzilla-daemon at bugs.koha-community.org
bugzilla-daemon at bugs.koha-community.org
Thu Jul 30 15:09:37 CEST 2020
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26105
Bug ID: 26105
Summary: Incorrect hold status shown if hold is ignored after
transfer to pickup location
Change sponsored?: ---
Product: Koha
Version: master
Hardware: All
OS: All
Status: NEW
Severity: normal
Priority: P5 - low
Component: Circulation
Assignee: koha-bugs at lists.koha-community.org
Reporter: andrew at bywatersolutions.com
QA Contact: testopia at bugs.koha-community.org
CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com
To recreate:
- Have an item at Branch A
- Place a hold for pickup at Branch B
- Check the item in at Branch A, confirm hold and transfer
- Confirm request.pl and detail.pl for your bib show item is in transit to
Branch B
- Confirm circulation.pl and moremember.pl for your patron show item is in
transit to Branch B
- Check item in at Branch B, click Ignore on the hold popup
- Detail.pl shows "There is an item level hold on this item (priority = 0)." --
the expected message for an item with an item-level hold with no Found value
- Request.pl shows priority of "In transit" and message of "Item waiting at
Branch B since" with no waiting date
- Circulation.pl and moremember.pl show no priority or status for this hold
- the database shows found=T for this hold
To be honest, it's hard to think of a good reason why a library would ignore a
hold at the end of its transfer, but this is still confusing and worth
addressing.
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