[Koha-bugs] [Bug 13165] Active Hold Limit

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13165

--- Comment #2 from Christopher Brannon <cbrannon at cdalibrary.org> ---
(In reply to Katrin Fischer from comment #1)
> You kinda lost me there 
> "I would love to see holds updated to act kind of like the Netflix DVD queue
> system." :)

Are you being funny, or just don't know?  Maybe it is just a US thing?

Basically, a patron could have placed 50 holds, but they are only allowed to
have 10 holds at a time.

Thinking about this more, we can kind of do this, but it means limiting the
checkouts to 10.

But the idea behind this is that their next hold request cannot get triggered
until they are below the threshold.  That threshold could be:
* Number of items currently checked out
* Number of items currently checked out from other libraries
* Number of items currently in transfer or waiting

I'm leaning towards the second one: Number of items currently checked out from
other libraries.  But, you could have 50 items on their way, and then after the
10th item checks out, the rest turn around and go home or to the next person. 
Waste of time.  It might need to be a combination of the second and third. 
number of items currently transfer or waiting, and then if that is below the
threshold, number of items currently checked out from other libraries.

This idea stems from examples of patrons that hoard lots of items through
holds.  We also have patrons that place tons of holds and either don't pick
them up, or pick through what comes in and only checks out what they want. 
Holds are not for browsing here.

I HOPE that helps.

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